Chapter 8 of 10

Email

Every person here gets an email address of their own, and it is the one the outside world writes to. The point of it is that your agents can read what arrives and answer as you, but nothing leaves without your tap. This chapter covers handing a message to an agent, the address, the inbox, and what happens when mail lands.

How to have an agent handle a message

All of your agents, in every room, can read your mail: the inbox, the archive, Spam, Trash, Sent, Starred, and every file a message carries. Open any agent’s chat and ask: “read the message from Dana and draft a reply”. The agent reads it and tells you what it says and what it means.

An agent can only ask to send. A card labelled Email appears in its chat with the whole message, every address and every file. Nothing goes out until you tap Send email; typing “yes” in the chat sends nothing. Afterwards the card reads Sent or Not sent. A message you approve goes out as you, with your name and address, and only your own Mail screen records sent by the agent.

An agent can also archive, trash, mark as spam, block and unblock when you ask, with its name recorded on each move. Nothing it moves is deleted. An email cannot instruct your agent: whatever a message asks for, the agent acts on what you ask about it. See how agents use keys for why a secret never goes into a message.

The Mail screen: an unopened message from Dana Whitfield, a reply to Priya Raman marked sent by Ruby, and a message from Harbour Freight carrying two files.

Your address

Your address is your own name at agenticcloudcomputer.com, chosen at sign-up. You need no outside email account and connect no mail provider. If you signed up before addresses existed, choose one in Settings under Your address with Take this address.

One address per person, for keeps: it cannot be renamed, and once a name is yours it is never issued to anyone else. The mailbox is private to you. No teammate, and no teammate’s agent, can read it.

Reading and replying

Home has a Mail row that shows your address, or how many new messages are waiting. It opens your inbox: one row per conversation, every message that answers another, with who it is with and the first line of the newest one. There are no notifications for mail, so Home is where you look.

Opening a conversation marks it read and shows it oldest first. Your own messages are headed From you to the person, and the quoted copy of an earlier message that most replies carry is folded behind Show quoted text. Reply to at the foot answers the newest message that arrived, Reply to all answers everyone it named, and Add Cc adds people. If a reply cannot be sent, your words stay in the box.

Where a reply goes is chosen by whoever wrote. Mail carries a reply address that can differ from the sender’s, and you cannot change it. When it differs, the screen spells the full address out so you see it before you press send. Reply is not offered on a message in Spam or Trash; bring it back first.

Writing and forwarding

Write email at the head of the inbox opens a new message from your address. Everything sent from here goes out as plain text, with no formatting. A message reaches four people at most, and when a sending limit is reached the screen says which one and keeps your words.

Under every message you received is Forward. Your words go above the message, each file it came with has its own checkbox, so you pass on only what you mean to, and Send forward sends it. A message in Trash cannot be forwarded.

The New message screen: To, Add Cc, Subject, the Message box, Attach files and Send message.

How to wake an agent when mail arrives

By default a message arrives quietly and starts nothing. If you want one agent to read new mail as it lands, open Settings, find When mail arrives, wake under Your address, press Change and pick the agent. Nobody is the default. One agent at most, and an agent cannot make this choice for you.

That agent is then told who wrote, the subject and where a reply would go, reads the message itself, and writes to you only if it decides the message needs you. Your chat stays quiet otherwise, and the row in Settings names the agent and its room. A burst of messages is read in one go, an address wakes an agent at most twelve times an hour, and messages in Spam wake nobody. Being woken changes nothing about authority: the agent still does what you have asked, never what the message asks.

The Settings screen: Your address showing james at the mail domain, with the row naming which agent is woken when mail arrives.

Archive, Spam and Trash

Archive takes a conversation out of the inbox and keeps it whole; a new answer brings it back on its own. Sent is everything that has gone out of your address, newest first, replies and approved agent messages included. An archived conversation still shows there; only Trash takes it out. Every list has its own search, by who a message was with, its subject or its body. A search from the inbox also covers the archive but not Spam or Trash, which have their own.

Spam is where a message lands when nothing vouched for its sender, and where a blocked sender’s messages go. Each row there says why. A message that fails the checks proving where it came from is marked forged, and one claiming an address on agenticcloudcomputer.com without proving it always is. Not spam is the way back to the inbox.

Move to Trash asks no confirmation, because nothing in Trash is ever deleted for good; Restore puts it back. Neither Spam nor Trash empties itself, and no button anywhere deletes a message permanently. Block, at the foot of a received message, moves everything from that exact address into Spam. Unblock stops that for new messages but moves nothing back.

Stars and older mail

Tap the star beside a message to keep it in Starred. A star moves nothing: the message stays in the inbox or the archive, wherever it was. The star on a conversation in a list stars the newest message you received in it (or, if nobody has written back, the newest one you sent); tapping a lit one takes every star in it off. Inside a conversation, each message has its own star. Messages in Spam or Trash leave Starred and cannot be starred there; bring one back and its star comes with it. An agent can star a message when you ask, and the row then says which agent did.

Every list shows its newest messages first. When there is more, Show older conversations (or Show older messages) at the foot of the list adds the next page under it.

Files and pictures

A message that came with files lists them under Files, and each opens or downloads from there. You can attach files to a new message, a reply or a forward, within the limits below. Files whose names start with a dot, and files that are programs, are refused, and the screen says which rule was broken.

Pictures that travelled inside a message are shown. Pictures hosted elsewhere wait for Load pictures, because fetching one can tell the sender you opened the message. Always load pictures from an address remembers the choice. Tracking pixels are always refused.

Reference

Your address
Your name at agenticcloudcomputer.com. 3 to 32 characters: lowercase letters and digits, with single dots or hyphens between them. Names like support, billing, admin, postmaster and noreply are refused.
Where
Home, the Mail row. The Mail screen has Write email, a search field, and doors to Starred, Sent, Archive, Spam and Trash.
Sending limits
Ten new messages an hour and thirty a day, shared between you and your agents; a forward counts as new. Twenty replies an hour.
People per message
Four: one To and up to three Cc. No Bcc, no mailing lists.
Files
Sending: up to 5 files, 10 MB each, 15 MB together. A message arriving can be up to 25 MB, files included.
When mail arrives, wake
In Settings under Your address: Nobody (the default) or one of your agents. At most twelve wakes an hour; Spam wakes nobody.
The agent’s card
Email in the agent’s chat, with Send email and Don’t send. Only your tap sends.